Improve the use of English in Tourism Organizations (TourENG)

Funding informations

Project duration: 04/2018 – 01/2020

Project code number: 2017-1-TR01-KA202-045781

Funding guideline: Erasmus+ KA 2

Project concept

Initial situation

Employees in the tourism industry increasingly need better knowledge of English due to internationalisation. However, few employees, especially older ones, have sufficient English skills and access to language learning remains limited for them.

Target groups and their benefits

The aim of the TourEng project is to empower employees in the tourism sector without sufficient English skills for international communication, to strengthen their media skills and thereby their employability. In particular, employees with a low level of formal learning are targeted, who have limited opportunities to participate in formal language courses and are not used to using written self-learning material. For this reason, companies in the tourism sector, such as hotels, restaurants, travel agencies, should be sensitised and improve their training methods with regard to language acquisition. Support is provided by experts from tourism and further education who contribute their advisory skills in the use and production of digital learning media.

Project goal

The TourEng project develops learning material that enables employees in tourism to master the most important communication situations in English at a sufficient basic level. The project uses the tried and tested video-based approach, films scenes from real everyday working life and integrates learning units for language acquisition (e.g. vocabulary exercises, idioms, learning games, tests). This enables employees to understand the situations in English and to react appropriately. Through the independent production of learning videos, they learn self-organisation and media skills.

Role of ISOB

ISOB produces content, brings in experience with methods in workplace learning and producing digital learning media, and takes care of internal quality control.

Products and publications

  • Development of interactive, English learning videos in the tourism industry with interactive didactic functions and publication in a mobile app
  • Development of a training manual, tutorials and learning materials for multipliers via learning management system
  • Facilitate improved knowledge transfer and stronger cooperation between tourism organisations, vocational training professionals, researchers, didactic designers and technical experts in the partner countries
  • Extensive dissemination of the project approach and products through the networks of partners and partner countries



  • Turkey (project coordination): Gazi University Ankara
  • Slovenia: SVET JE LEP
  • Portugal: Fundação de Ensino Profissional da Praia da Vitória
  • Portugal: Storytellme, Unipessoal Lda ub
  • Romania: Fundatia pentru Promovarea Intreprinderilor Mici si Mijlocii Brasov
  • Germany: Institut für sozialwissenschaftliche Beratung GmbH

Website and social media


Finale Konferenz im Projekt TourENG in Ankara

Am 6. Dezember 2019 fand in der Türkei eine Konferenz zum Erasmus+ Projekt TourENG statt. Die Partner diskutierten die letzten Schritte des Projekts, seine Verbreitung und Nachhaltigkeit. Das Projekt und...

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The project was successfully completed and positively evaluated.

We will be happy to provide you with the project results on request. For further information, please contact our Team.